Frequently Asked Questions

If you are required to pay a fee during registration or when you are providing an annual data report for Batteries, Tires, and/or Electronics you can select from one of the following payment methods:

• Bank withdrawal (pre-authorized debit)
• Credit card
• Electronic data interchange (EDI)
• Electronic bill
• Cheque

If you are required to pay a fee during manual registration for Blue Box and/or Hazardous and Special Products, you can select from one of the following payment methods:

• Electronic data interchange (EDI)
• Electronic bill
• Cheque

Instructions for submitting your payment are provided during the registration process.

We recommend using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari when accessing the Registry. If you are experiencing an issue with the Registry, try updating the browser to the latest version.

If you are using a different browser, the Registry will not function.

You should use the address where you carry on business. If you carry on business in more than one location in Ontario, use the main address for your business in Ontario. If you do not have an Ontario address, use the address that relates to the activities you carry out in Ontario.

Producers will be required to pay a program fee as part of the registration process, which supports the Authority’s operations. Program fees cover the Authority’s costs related to building and operating the electronic Registry, and compliance and enforcement activities.

For more information, refer to the 2022 RRCEA Program Fee Schedule for Batteries, Blue Box, ITT/AV, HSP, Lighting, and Tires.

To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

Resident in Ontario means a person having a permanent establishment in Ontario within the meaning of the Corporations Tax Act. A permanent establishment is usually a fixed place of business such as an office, factory, branch, warehouse, workshop, etc. In some cases, a corporation will be deemed to operate a permanent establishment in Ontario. These include cases where:

• The corporation produced, grew, mined, created, manufactured, fabricated, improved, packed, preserved or constructed anything in the province, in whole or in part;
• The corporation carries on business through an employee or agent in the province who has general authority to contract for the corporation; or
• The corporation carries on business through an employee or agent in the province who has a stock of merchandise owned by the corporation from which they regularly fill orders that they receive.
• A corporation will also have a permanent establishment in Ontario if it uses substantial machinery or equipment in the province, or if it is has a permanent establishment elsewhere in Canada and owns land in the province.

For more details about what constitutes a permanent establishment, see the definition of “permanent establishment” in the Corporations Tax Act.

To create a Registry account with the Authority, you will need to provide:

• CRA Business Number (BN)
• Legal Business Name
• Business address and phone number
• Address of where you work (if different from the main office)
• Contact information for your billing contact (this may also be added later)

For regulatory purposes, we need to know your legal name — the name you are incorporated under.  We also need to know your business operating name if it is different from your legal business name to add to our published list of registrants. The list of registrants will be available on our website to allow registrants to interact with one another and to provide information to the public.

For example, if you are a registered collector and your legal name is 123456789 Ontario Ltd. and your business operating name is “Jack’s Garage,” a member of the public looking for a place to drop off used tires will need to know the name you are operating under to identify your location.

You are an information technology, telecommunications, audio-visual (ITT/AV) producer if you market ITT/AV into Ontario and:

• Are the brand holder of the EEE and have residency in Canada;
• If there is no resident brand holder, have residency in Ontario and import EEE from outside of Ontario;
• If there is no resident importer, have residency in Ontario and market directly to consumers in Ontario (e.g., online sales); or
• If there is no resident marketer, do not have residency in Ontario and market directly to consumers in Ontario (e.g., online sales).

Even if you do not meet the above definition, there may be circumstances where you qualify as a producer. Read the Electrical and Electronic Equipment Regulation for more detail or contact the Compliance and Registry Team for guidance at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

As shown in the table below, verification of the ITT/AV supply data reported in 2020 and 2021 is not required. Verification of supply data for ITT/AV will be required starting in 2022 for products supplied in 2020. All subsequent years of supply data are required to be verified when the data is reported.

For more information on the required verification and audit of data, view the Registry Procedure: EEE Verification and Audit.

Yes. You are still required to register with the Authority Registry even if you already have an existing account.

An ITT/AV producer qualifies for an exemption if its management requirement for a performance period is not more than 3.5 tonnes with respect to ITT/AV or not more than 350 kg with respect to lighting. The producer is exempt from the following:

• Registering and reporting to the Authority;
• Establishing a collection and management system and meeting a management requirement; and
• Promotion and education requirements.

The management requirement percentage increases each year in 2023, 2024, and 2025, therefore while you may be exempt in 2021 and 2022, you might not be exempt in subsequent years. Therefore, a producer must verify that they continue to meet the exemption each year.

If a producer is exempt and therefore not required to register with the Authority, they must retain records related to the weight of ITT/AV supplied into Ontario each year and provide them to the Authority upon request.

Producers are encouraged to confirm their exemption with the Compliance Team at 833-600-0530 or registry@rpra.ca.

As of January 1, 2021, producers are required to establish and operate a collection system for ITT/AV that meets the accessibility requirements in the regulation. Producers must ensure that all ITT/AV collected is managed regardless of what their minimum management requirements are.

Producers have the choice of establishing and operating their own collection and management systems or working with one or more producer responsibility organizations (PROs) registered with the Authority to meet their obligations.

Please contact the Compliance Team at 833-600-0530 or registry@rpra.ca to discuss other requirements under the EEE Regulation.

RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

Account Admins must add any new, or manage existing, Primary Contacts under the program they wish to give them access to in order for the Primary Contact to be able to submit a report (e.g., permissions to view and complete reports).

To Manage contacts on your Registry account, please see the following steps:

1. Log into your account
2. Once you are logged in, click on the drop-down arrow in the top right corner and select Manage Users
3. Under Actions, click Manage to update preferences of existing users
4. Click Add New User to add an additional contact to your account
5. To give reporting access to a Primary Contact, select the program from the drop-down that you would like to grant them access to

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

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