Frequently Asked Questions

Here are the lists of registered PROs:

Tire PROs

Battery PROs

EEE PROs

Blue Box PROs

Hazardous and Special Products PROs

These lists will continue to be updated as new PROs register with RPRA.

If you are required to pay a fee during registration or when you are providing an annual data report for Batteries, Tires, and/or Electronics you can select from one of the following payment methods:

• Bank withdrawal (pre-authorized debit)
• Credit card
• Electronic data interchange (EDI)
• Electronic bill
• Cheque

If you are required to pay a fee during manual registration for Blue Box and/or Hazardous and Special Products, you can select from one of the following payment methods:

• Electronic data interchange (EDI)
• Electronic bill
• Cheque

Instructions for submitting your payment are provided during the registration process.

No. Section 68 subsection (3) of the Resource Recovery and Circular Economy Act states that “a person responsible for establishing and operating a collection system shall ensure that no charge is imposed at the time of the collection.”

Producers will be required to pay a program fee as part of the registration process, which supports the Authority’s operations. Program fees cover the Authority’s costs related to building and operating the electronic Registry, and compliance and enforcement activities.

For more information, refer to the 2022 RRCEA Program Fee Schedule for Batteries, Blue Box, ITT/AV, HSP, Lighting, and Tires.

To register as a PRO, contact the Compliance and Registry Team at registry@rpra.ca or call 647-496-0530 or toll-free 1-833-600-0530.

Brand holders and producers that supply products and packaging are required by legislation to meet individual mandatory collection and resource recovery requirements and may face compliance and enforcement consequences for failing to do so. The executive attestation ensures that executives responsible for managing the brand holder’s or producer’s business are aware of these requirements and can ensure that appropriate measures are put in place to achieve compliance with the regulations.

Businesses have the choice to recover the cost of recycling their products by incorporating those costs into the overall cost of their product (as they do with other costs, such as materials, labour, other regulatory compliance costs, etc.) or by charging it as a separate fee to consumers.

Environmental fees on batteries, electronics, hazardous and special products or tires are not mandatory and are applied at the discretion of the business charging them, including the amount of the fee.

No. An environmental fee is not a government tax and cannot be represented as mandatory, a regulatory charge, or a RPRA fee. It is a fee charged at the discretion of a business to recover their costs related to recycling the product.

No, products or packaging designated as Hazardous and Special Products (HSP) are not obligated under the Blue Box Regulation. For example, primary packaging for paints and coatings are HSP and therefore not obligated as Blue Box materials.

Some packaging for HSP products may still be obligated. For example, the packaging that contains an oil filter is obligated as Blue Box materials.

Consult the HSP Regulation or the Compliance and Registry Team for further information.

RPRA does not vet PROs before listing them on the website. Any business that registers as a PRO will be listed. Producers should do their own due diligence when determining which PRO to work with.

Producers of all materials must provide the following information when registering:

• Name, contact information and Stewardship Ontario number (if applicable)
• Identify any PROs who they have retained (if applicable at time of registration)
• Name, contact information of the person who will be responsible for having the registration complete and up to date

Producers of oil filters, antifreeze, oil containers, pressurized containers, pesticides, solvents, paints and coatings must also provide:

• The total weight of each type of HSP that was supplied to consumers in Ontario in 2018, 2019 and 2020
• See the Hazardous and Special Products Verification and Audit Procedure for more information

Producers of fertilizers and refillable propane containers must provide:

• The date they first supplied the products to consumers in Ontario

A person is considered a producer under the HSP Regulation if they supply oil filters, oil containers, antifreeze, solvents, paints and coatings, pesticides, fertilizers, pressurized containers or refillable propane containers and:

• are the brand holder and has residency in Canada
• import from outside Ontario and has residency in Ontario
• markets directly to consumers in Ontario (e.g., online sales) and has residency in Ontario
• markets directly to consumers and does not have residency in Ontario

A person is considered a producer under the HSP Regulation if they supply mercury-containing barometers, thermometers or thermostats and:

• are the brand holder and has residency in Canada
• are the Brand holder of barometers, thermometers or thermostats marketed to consumers in Ontario that do not contain mercury

A person is considered a producer under the HSP Regulation if they supply fertilizers and:

• are the brand holder and has residency in Canada

Even if you do not meet the above definitions, there may be circumstances where you qualify as a producer. Read the HSP Regulation for more detail or contact the Compliance and Registry Team at registry@rpra.ca or (647) 496-0530 or toll-free at (833) 600-0530.

If a producer is exempt in accordance with the chart below, the producer is exempt from the following requirements:

1. Registration with RPRA
2. Requirements related to setting up or operating a collection system
3. Management requirements
4. Promotion and education requirements

Producer categories use the average weight of material (in tonnes) supplied in Ontario in the previous calendar year. To calculate your average weight of supply, reference the Registration Form.

A hauler is a person who arranges for the transport of HSP that are used by consumers in Ontario and are destined for processing, reuse, refurbishing or disposal, but does not include a person who arranges for the transport of HSP initially generated by that person

A processor is a person who processes, for the purpose of resource recovery, HSP used by consumers in Ontario

A disposal facility means a facility at which pesticides are disposed of.

No. As of October 1, 2021, it is up to the municipality to decide if they will participate in the HSP Regulation. Those that decide to participate will need to work with a PRO or a producer.

No. RPRA is a Regulator that enforces the HSP Regulation and does not provide or play a role in the reimbursement or compensation of the obligated products. Contact your PRO for further details.

Producers can reference the following chart to determine if they are a small, large or exempt HSP producer. To calculate your average weight of supply to confirm that you are an exempt producer, reference the Registration Form.

Producer categories use the average weight of material (in tonnes) supplied in Ontario in the previous calendar year.

As an obligated HSP producer, you are required to:

• register and report annual supply and performance data of obligated materials
• meet mandatory and enforceable requirements for collection and management
• meet mandatory and enforceable requirements for promotion and education
• meet mandatory and enforceable requirements for auditing, verification, and record keeping

These requirements vary based on material type and amount of material the producer supplies.

From October 1, 2021, to December 31, 2022, producers are required to establish the following:

• Collection sites – maintain at least the same number of sites that producers had at the end of the MHSW Program
• Collection events – make best efforts to hold the same number of events in each community as in 2020
• Call-in Service (only applicable to large producers) – provide a phone number for communities to call to request a pickup (of 100 kg or more) if requested by a council of the band, a municipality or a territorial district not located in the Far North, a depot owned or operated by the Crown not in the Far North.

Large producers shall make reasonable efforts to collect the HSP within one year of being notified by a representative of a council of the band located on a reserve in the Far North.

See our FAQ to understand “Am I a small, large or exempt HSP producer?“

As of October 1, 2021, producers of refillable propane containers must establish and operate a call-in collection number for the following representatives to request a pickup:

• a council of the band
• a municipality that is not located in the Far North
• a reserve in the Far North
• a territorial district that is not located in the Far North
• a depot where refillable propane containers are collected, that is owned or operated by the Crown in right of Ontario and that is not located in the Far North

As of October 1, 2021, producers of mercury-containing barometers, thermometers and thermostats must provide a call-in service number for communities to call to request a pickup if requested by the following representatives:

• a council of the band
• a municipality not located in the Far North
• a territorial district that is not located in the Far North
• a depot owned or operated by the Crown not in the Far North

Producers shall make reasonable efforts to collect the HSP within one year of being notified by a representative of a council of the band located on a reserve in the Far North.

Producers of fertilizers have no collection requirements.

As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a management system and must:

• process all oil filters and non-refillable pressurized containers picked up from a collection site within three months from the date of the pickup
• ensure that materials are processed by an HSP processor registered with the Authority that has achieved the minimum recycling efficiency rate (RER)

Beginning January 1, 2022, producers are required to recover an amount of material based on their average supply into Ontario and report on it starting in 2023. For the purposes of accounting for a weight of recovered resources from oil filters and/or non-refillable pressurized containers with respect to 2022, a producer may count the weight of recovered resources from that type of HSP from October 1, 2021 to December 31, 2022.

As of October 1, 2021, producers, or PROs acting on their behalf, are required to establish and operate a system for managing HSP by satisfying their management requirements as follows:

• All oil containers, antifreeze, refillable pressurized containers, solvents, paints and coatings picked up from a collection site must be processed within three months from the date of the pickup
• Producers of pesticides must ensure that pesticides are properly disposed of at an HSP disposal facility registered with the Authority no later than three months after the day the pesticides are collected
• Producers must ensure that materials are processed by an HSP processor registered with the Authority. On and after January 1, 2023, producers or PROs on behalf of producers shall ensure that the HSP is processed by an HSP processor at a facility in respect of which the HSP processor reported an average recycling efficiency rate for that type of HSP that is at least the percentage set out in the table below

Producers shall ensure that, no later than three months after the day the material is collected, the HSP is processed by an HSP processor who is registered with RPRA.

On and after January 1, 2023, producers or PROs on behalf of producers shall ensure that the HSP is processed by an HSP processor at a facility in respect of which the HSP processor reported an average recycling efficiency rate for that type of HSP that is at least the percentage set out in the table below.

Producers of fertilizers have no management requirements.

Producers of refillable propane containers have no management requirements.

Beginning October 1, 2021, producers of oil filters and non-refillable pressurized containers, or PROs acting on their behalf, are required to establish and operate a promotion and education program including the following:

• promote their collection and management services with respect to the type of HSP they are obligated for
• provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
  • create promotional and educational materials with respect to that type of HSP that include the following:
    • the website URL
    • a description of how that type of HSP is collected and managed
  • the producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
  • the producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
    • local print publications
    • local print media
    • local radio
    • local signage or social media

Beginning October 1, 2021, producers, or PROs acting on their behalf, of oil containers, antifreeze, pesticides, solvents, paints and coatings are required to establish and operate a promotion and education program including the following:

• Promote their collection and management services with respect to the type of HSP they are obligated for
• Provide the following information on a website with respect to that type of HSP:
  • the location of each HSP collection site established or operated by the producer that is accessible to the public and the types of HSP accepted at each site
  • the location and date of each HSP collection event held by the producer and the types of HSP accepted at each event
  • a description of the collection services provided by the producer, other than HSP collection sites and HSP collection events
  • a description of how the producer manages that type of HSP after it is collected
• Create promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP, municipal governments and Indigenous communities, and shall solicit and consider feedback on how the promotional and educational materials can be improved
• The producer shall promote each HSP collection event for that type of HSP in the local municipality or territorial district where it will be held for at least one week prior to the date of the event using a combination of two or more forms of media, including but not limited to:
  • local print publications
  • local print media
  • local radio
  • local signage or social media

Beginning October 1, 2021, producers are obligated to:

• establish and operate a promotion and education program starting in 2022
• provide information on their website about how consumers can use, share and properly dispose of fertilizer with local requirements
• create promotional and education materials that include:
  • The website URL
  • A description of how consumers can use, share and properly dispose of fertilizer
• solicit, consider feedback from, and make the promotional and education materials available to:
  • Indigenous communities
  • Municipal governments
  • Retailers that supply fertilizers
• provide information to municipalities on innovative end-use options for fertilizers as an alternative to disposal

There are no promotion or education requirements for producers of refillable pressurized containers.

There are no promotion or education requirements for producers of refillable propane containers.

Beginning October 1, 2021, producers or PROs acting on their behalf, of mercury-containing devices are required to establish and operate a promotion and education program that:

• Promotes their collection and management services with respect to the type of HSP they are obligated for
• Provides the following information on a website with respect to that type of HSP:
  • the presence of mercury in that type of HSP
  • how to distinguish that type of HSP from similar products that do not contain mercury
  • the hazards to human health and the environment related to mercury
  • how consumers can properly dispose of that type of HSP
  • a description of the collection services provided by the producer under this Regulation for that type of HSP
  • a description of how the producer manages that type of HSP after it is collected under this Regulation
• Creates promotional and educational materials with respect to that type of HSP that include the following:
  • the address of the website
  • a description of how that type of HSP is collected and managed
• The producer shall make the promotional and educational materials available to retailers that supply that type of HSP or similar products that do not contain mercury, municipal governments, and Indigenous communities, and shall solicit and consider feedback from those retailers, municipal governments and Indigenous communities on how the promotional and educational materials can be improved

Producers of every type of HSP are required to keep records for a period of five years from the date of the record being created.

Producers must keep records that relate to the following:

• arranging for the establishment or operation of a collection or management system
• establishing or operating a collection or management system
• information required to be submitted to the Authority through the Registry
• implementing a promotion and education program
• weight of each type of HSP within each applicable category of HSP supplied to consumers in Ontario, regardless of whether information about the weight was required to be submitted to the Authority
• any agreements that relate to the above records

There have been some key changes to the producer hierarchies in the HSP Regulation. This may affect what a producer is obligated for and should be considered if using data previously reported.

Hierarchy change for producers in all categories:

• Brand holders that are resident in Canada are obligated (previously was resident in Ontario)

Hierarchy change for producers of oil filters, oil containers, antifreeze, pesticides, non-refillable pressurized containers, refillable pressurized containers, solvents, paints or coatings:

• Producer hierarchy’s introduction of marketers with or without residency in Ontario

See our FAQ to understand “Am I an HSP Producer?”

The HSP Regulation has 13 materials obligated under it. Materials that share the same obligations have been grouped into categories.

Category A:

• Oil Filters: produced and/or arriving in Ontario, and which are for sale, directly or as part of a product
  a) a spin-on style filter or element-style fluid filter that is sold separately or as part of a product, that is used in hydraulic, transmission or internal combustion engine applications,
  (b)  a filter used for oil, diesel fuel, storage tank fuel, coolant, household furnace fuel, and
  (c)  a sump type automatic transmission filter

• Non-refillable pressurized containers: that are used for the supply of a gas product, including propane, but cannot be refilled

Category B:

• Refillable pressurized containers: that are used for the supply of a gas and can be refilled
• Antifreeze: that contains ethylene or propylene glycol used or intended for use as a vehicle engine coolant
• Oil containers: that have a capacity of 30 litres or less and that was manufactured and used for the purpose of containing new lubricating oil
• Solvents: that are used to dissolve or thin a compatible substance, comprised of 10% or more of water-immiscible liquid hydrocarbons, including halogen-substituted liquid hydrocarbons
• Paints and coatings: that contain latex, oil or solvent-based architectural coatings whether tinted or untinted, non-pesticide marine paints, paints for automotive craft and industrial applications
• Pesticides: fungicides, herbicides or insecticides that are registered under the Pest Control Products Act

Category C:

• Barometers: that contain mercury, are intended for residential use and may contain electronic components
• Thermometers: that contain mercury, are intended for residential use to measure body or air temperature and may contain electronic component
• Thermostats: that contain mercury, and may contain electronic components

Category D:

• Fertilizers: any substance or mixture of substances containing nitrogen, phosphorus, potassium or other plant food, manufactured, sold or represented for use as a plant nutrient and regulated under the Fertilizers Act (Canada)

Category E:

• Refillable propane containers: A pressurized container that can be refilled, has a water capacity of 109 litres or less and is used only for propane

See our FAQ to understand “Is the packaging of antifreeze, pesticides, solvents, paints and coatings obligated?” and “What are the key changes to antifreeze, solvents, refillable pressurized containers, paints and coatings material definitions?”

The following materials include the product’s primary packaging:

• Antifreeze
• Paints and coatings
• Pesticides
• Solvents

Note: This does not include primary packaging made of corrugated and boxboard boxes, plastic film, shrink wrap or printed materials.

Oil containers, solvents, paints and coatings, fertilizers and pesticides continue to only be obligated when supplied in a container that has a capacity is less than 30 litres or 30 kilograms.

All antifreeze supplied – regardless of container size – must be reported. However, the antifreeze container is only obligated when supplied in a container that has a capacity that is less than 30 litres or 30 kilograms.

See our FAQ to understand “Are containers that are obligated under the Hazardous and Special Products (HSP) Regulation obligated as Blue Box materials?”

Yes. You are required to submit 2018, 2019 and 2020 supply data when registering with the Authority if you are a producer of oil filters, oil filters, oil containers, antifreeze, pesticides, solvents, paints and coatings, refillable or non-refillable pressurized containers and:

• supplied materials between January 1, 2018, and October 31, 2021, and
• your average weight of supply is above the threshold stated in the below table

Otherwise, a producer must register on or before July 31 of the first calendar year in which the producer exceeds the above threshold. To calculate your average weight of supply, reference the Registration Form.

Under the HSP Regulation, producers are required to make reasonable efforts to establish and operate at least as many collection sites for each type of HSP in each local municipality, territorial district or reserve as the number of sites that were operated on September 30, 2021.

Producers are also required to make reasonable efforts to hold at least as many collection events for that type of HSP in each local municipality, territorial district or reserve as the number of events that were held in the 2020 calendar year.

A producer can calculate their management requirements independently with their supply data outside the Registry.

A producer can grant access to anyone they would like to authorize in their reporting (i.e. Registry) portal. Producer reporting must be done in the producer account and batch data transfers are not accepted.

If a producer misreports their supply data to RPRA, they must contact the Compliance and Registry Team immediately by emailing registry@rpra.ca. Please include the following information in the email:

• The rationale for the change in the data
• Any data that supports the need for a correction (e.g., sales documents, audit)
• Any other information to support the change

While it is an offence to submit false or misleading information under the RRCEA, RPRA wants this corrected as quickly to ensure a producer’s minimum management requirement is calculated using accurate supply data.

RPRA can only receive these requests from the primary contact on the company’s Registry account. Your request for an adjustment will be reviewed by a Compliance and Registry Officer.

No, only producers are required to pay RPRA program fees.  The decision to make producers pay fees and cover the Authority’s costs was made to reflect the fact that the Resource Recovery and Circular Economy Act, 2016 (RRCEA) is based on a producer responsibility framework. Although producers may hire service providers to help meet their obligations, the responsibility remains with the producer.

Under the Batteries, EEE, HSP, and Tire Regulations, a consumer is any end user of a product. A consumer includes an individual who obtains the product for the individual’s own use and a business that obtains the product for the business’s own use.

See our FAQ to understand “Who is a consumer under the Blue Box Regulation?”

RPRA considers an aerosol container to be a non-refillable receptacle that contains a product and a propellant under pressure, and that is fitted with a release device allowing the contents to be ejected as solid or liquid particles in suspension in a gas, or as a foam, paste, powder, liquid, or gas.